Terms & Conditions — Solavia
Last updated: 3 February 2026
Effective date: 3 February 2026
Welcome to Solavia (“we”, “us”, “our”). These Terms and Conditions govern your access to and use of the Solavia website and services, including all related digital platforms and booking services.
By accessing or using our website or services, you agree to be bound by these Terms and Conditions. If you do not agree, do not use our site.
1. Definitions
Website: the online platform hosted at Solavia’s domain and any related pages.
Services: interior décor design, décor consultation, styling, recommendations, and related advisory services.
Client / User: any person or entity accessing the Website or requesting Services.
Personal Information: information that identifies or relates to an identifiable individual.
2. Scope of Services
Solavia provides décor and interior design services, including but not limited to:
-
Personalized décor consultations
-
Interior styling, concepts, and design plans
-
Recommendations of décor pieces, sculptures, mirrors, wall art, etc.
-
Project support and décor selection guidance
Deliverables, timeline, and service scope depend on the project and client agreement.
3. Use of the Website
By using this Website, you agree that:
-
You will comply with all applicable Saudi laws and regulations.
-
You will not misuse any content, copy, replicate, or distribute it without permission.
-
You will provide accurate and truthful information where required.
You understand that access to certain parts of the Website may require registration or booking.
4. Consultations & Service Requests
-
All consultation bookings are subject to availability and confirmation.
-
Solavia reserves the right to reschedule, accept, or decline any service request.
-
Any given timeline or delivery date is an estimate and may change.
5. Pricing & Payment Terms
-
All service prices are disclosed before confirmation.
-
Payments must be made according to the agreed payment schedule.
-
Solavia may require a deposit or full payment upfront depending on the service.
-
Fees do not include third-party costs unless otherwise stated.
Once payment is made, it is non-refundable except as required by Saudi law.
6. Client Responsibilities
Clients agree to:
-
Provide accurate and complete information
-
Respond promptly to approvals or queries
-
Review project outputs within the agreed timeframe
Solavia is not responsible for delays caused by missing or inaccurate client information.
7. Intellectual Property
All content, designs, graphics, images, text, and materials provided by Solavia are the company’s intellectual property and are protected by law.
Clients and users may not copy or distribute any content without written permission.
8. Limitation of Liability
To the fullest extent permitted by law:
-
Solavia shall not be liable for indirect, incidental, or consequential damages.
-
Solavia is not responsible for delays or breaches due to third parties or external factors.
-
Solavia’s maximum liability is limited to the value of the services provided.
9. Third-Party Services
Solavia may recommend third parties for supply or installation services.
Solavia is not liable for the performance, pricing, or delivery of any third party.
10. Privacy and Data Protection
We respect your privacy and handle personal data according to applicable Saudi laws, including the Personal Data Protection Law (PDPL).
Information we collect:
-
Contact information (email, phone/WhatsApp)
-
Project details voluntarily provided by clients
-
Usage data for website functionality
How we use your data:
-
To respond to inquiries and provide services
-
To communicate updates or confirmations
-
To improve our services and user experience
We do not sell, rent, or trade your personal data.
For full details, see our Privacy Policy.
11. Cookies
Our Website may use cookies to:
-
Improve user experience
-
Remember user preferences
-
Enhance website performance
Users can disable cookies through their browser settings, though some features may be affected.
12. Governing Law
These Terms are governed by the laws of the Kingdom of Saudi Arabia.
Any disputes arising from these Terms shall be resolved exclusively in Saudi courts.
13. Amendments
Solavia may update these Terms at any time.
Changes will be posted on the Website with an updated “Last Updated” date.
Continued use of the Website indicates acceptance of changes.
14. Contact Us
If you have any questions regarding these Terms, please contact us:
Email: info@solavia.art
WhatsApp: +9660550511589
